
FREY INDUSTRIES LTD.
R. R. #1, 8350 FAIRLANE RD
LISTOWEL, ON N4W 3G6
WARRANTY POLICY
1/ No product manufactured by Frey Industries Ltd. will be considered or given warranty unless a Warranty Card is on file at Frey Industries Ltd. These cards are included with the information kit supplied with each product.
2/ All products will be considered for warranty for twelve months commencing with the date of sale to the original purchaser.
3/ All components being returned - prepaid, for warranty must be accompanied by an outline of why warranty is being requested. The outline must be signed by the dealer representative.
4/ All on site or dealer shop warranty work can only be authorized by either the factory or distributor warranty officers. This authorization, once granted must be confirmed in writing.
5/ No charges for traveling, either for time or distance will be authorized.
6/ All cylinders, and valves that are to be considered for warranty, must be returned - prepaid, in the same condition as they were removed from the assembly. They are to be sent to the equipment distributor.
7/ Warranty for cylinders, and valves or any component not manufactured by Frey Industries Ltd. will only be granted after the manufacturer of these items has given their approval.
8/ Hydraulic cylinder and valve seals are not covered by warranty if failure is caused by contaminated oil.
9/ Frey Industries Ltd. will not be responsible for any oil added to the hydraulic systems. Under no circumstances will oil be considered to be a warranty item.
10/ Warranty claim must be submitted within 30 days from date of warranty approval.
November 2005